In 2010, 58 percent of Colorado’s military retiree population resided in El Paso County, according to an El Paso County Public Health Department report. It only makes sense that the consistently top-ranking bank among military families received high marks.
“We are passionate advocates for military members and their families. The same core values that guide our military inspire USAA employees to go above and beyond for our members each and every day. … USAA provides a full range of highly competitive financial products and services to the military community and their families. And our world-class employees are personally committed to delivering excellent service and great guidance,” according to the bank’s Company Overview.
USAA recently upped its internal ratings with a pay and benefit increase, and won Top Workplace in the large company division of a Denver Post survey. Is the key to happy customers happy employees?
“The mission and purpose of USAA are to help people, not make money for stockholders,” an employee told the Denver Post. “We get to do things a different way.”